odditycollector: I could go on talking to you for several minutes before yeilding to the desire to bash my head in with a large rock. (Young Justice)
odditycollector ([personal profile] odditycollector) wrote2008-09-07 09:21 pm

I do not have the right temperment for tech support

 
"I've been using Yahoo since I got my first computer. And I like Yahoo, it seems to go everywhere, but now my son is talking about this new thing. He says it's better. It's called something like... Firefox? So what do you like better, Firefox or Yahoo?"

HOW DO YOU EVEN ANSWER THAT QUESTION YOU GUYS.

 
(For the record, I went with,
*stammering explanation of why my face has just twisted into a funny expression*
*silence*
"You know, I think if you can get on the internet now, you are obviously doing something right and should keep on doing *exactly that same thing*!"

[identity profile] jkarabella.livejournal.com 2008-09-08 07:01 am (UTC)(link)
Well that does top the guy who downloaded the software at my old work six times before I explained you have to double click on the file to run it... but it still doesn't top the guy who came in to live chat with:

"Please help me!
I need to connect to the Internet.
I don't know how."

Unfortunately, it's a universal phenomena (http://apina.biz/8813.jpg).

[identity profile] odditycollector.livejournal.com 2008-09-09 05:57 am (UTC)(link)
Hee. I think this where I break out my "I'm done typing on this line now. I want to start typing on a new line. Can you do that in a word processor?" story.

And I have never even BEEN in tech support!